DELIVERY AND POSTAGE POLICY & COSTS

                                                                                     

                                                                                    Welcome to Scented and more co.uk

We hope you enjoy browsing our online shop.  We try to stock Unique and Special Products for our customers and are always trying to add new and exciting items.

Your comments and suggestions are always welcome.  If there are any products you would like us to stock please get in touch and we will try our best to add them.

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STANDARD RETAIL ORDERS

We use Royal Mail to deliver our orders, these will usually take 2 days from dispatch and you can select from ‘Standard Delivery’ as either 1st class or 2nd class or ‘Signed for’ as either 1st class or 2nd class where a Signature is needed on a delivery for ‘extra peace of mind’ so please ensure that someone is available to receive your parcel, contact us for further details.   We will use the address supplied so if the parcel is too large for your post box please ensure that someone is available to receive your parcel.

We aim to dispatch your order on the Same Day if received before 10 am. (excluding weekends) or the Next Working day if orders are received after 10 am. However, at busy times (i.e. Christmas) please allow longer for delivery. 

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LARGE ORDERS

Our current postage is set at a ‘Small Parcels’ cost and will cover most orders up to 2kg weight (most Incense packages weigh 15g).  However, if you require 'Larger Quantities' which will exceed 2kg and therefore increase the final weight of a parcel then we request that you contact us prior to completing your order so we can provide a more accurate postal cost which can then be inserted into the Postal Area for you select and complete your order.

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~ If you require your order urgently, Special Deliveries can be arranged, please contact us prior to completing your order and we will try to source a competitive quote for you to make this happen for you.  If this is not possible you can continue to proceed with our current postage rates.                                                                                                                                                                                                                ~ ALL orders are packaged with due care to ensure they arrive in the same condition as they had left us. Postage is subject to change by Royal Mail.                                                                                                                                                                                               ~ If you require any further help or advice regarding Delivery & Postage Policy or Costs, please contact us by email prior to completing your order.

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*** Covid 19 Update for delivery times***

Although we are dispatching same or next day due to the current pressure on the Royal Mail there is likely to be delays beyond our control and we gratefully ask for your patience at this present time.  We will always be available if you are at all worried and will try our best to help in these circumstances.

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OVERSEAS PURCHASES  ~ We only dispatch within the UK at present.

EMAIL CONFIRMATION ~ Once your order is being Picked and then Dispatched, we will send a Confirmation email letting you know each stage of your order.

POSTAGE COST - 2021

Small Parcel

STANDARD - 1st Class Delivery - £5.60 per Order

Description: Delivery undertaken by Royal Mail.

Small Parcel

STANDARD - 2nd Class Delivery - £3.50 per Order

Estimated Delivery: 3-5 working days approx.

Description: Delivery undertaken by Royal Mail.

Small Parcel

UK Signed - 1st class - £6.60 per Order

Description: Delivery undertaken by Royal Mail - Signature needed on deliveryfor extra peace of mind.

Small Parcel

UK Signed - 2nd class - £4.50 per Order

Description: Delivery undertaken by Royal Mail - Signature needed on deliveryfor extra peace of mind.

-**- Large Orders -**-

                                          PLEASE NOTE : These Costs are estimated and Correct Postal Costings will be confirmed                                                 BY EMAIL PRIOR TO COMPLETING YOUR ORDER.

Large Orders - Order over £50.00

STANDARD - 2nd Class Delivery - £5.50 per Order.

Description: Delivery undertaken by Royal Mail.

STANDARD - 1st Class Delivery - £9.00 per Order.

Large Orders - Order over £50.00

UK Signed - 2nd class - £6.50 per Order.

Description: Delivery undertaken by Royal Mail - Signature needed on delivery for extra peace of mind.

UK Signed - 1st class- £10.00 per Order.

Large Orders - Order over £100.00

STANDARD - 2nd Class Delivery - £9.00 per Order.

Description: Delivery undertaken by Royal Mail.

STANDARD - 1st Class Delivery - £16.00 per Order.

Large Orders - Order over £100.00

UK Signed - 2nd class - £10.00 per Order.

Description:Delivery undertaken by Royal Mail - Signature needed on delivery for extra peace of mind.

UK Signed - 1st class - £17.00 per Order